New or existing clients can receive free advocacy and therapy appointments from the comfort of their own home. 

The outbreak of coronavirus disease 2019 (COVID-19) may be stressful for people and families. Fear and anxiety about a disease can be overwhelming and cause strong emotions in adults and children. Coping with unemployment, social distancing, life style changes, food insecurity, illness, death of a loved one, isolation, domestic violence, crime, sexual assault, concern for loved ones, homelessness, or children missing school can all be a form of trauma. Our advocates and trauma informed therapists are ready to assist you and your family with confidential trauma informed services via telephone or HIPPA compliant webcast in the safety and comfort of your home. Our services are free of charge for ages 3 and up. 

"People who are surviving violence in their relationships and families may be experiencing increased isolation and danger caused by social distancing measures during the Coronavirus pandemic. Survivors often have specific needs around safety, health and confidentiality. We also realize that people who are already more vulnerable to economic and health insecurity are facing additional challenges during this unprecedented time." 

Take a look at this self care activity book from the Arizona Coalition to End Sexual and Domestic Violence HERE. ​

The process is simple: 

  • New or existing clients can contact an advocate via email or telephone located in their county (Craven, Pamlico, or Jones) to schedule an intake or an advocacy appointment over the phone. 

    • You may drop off intakes via drop box at your counties location or fax them to 252-636-2278. 

    • Click here to download our intake form. You will need this for your first appointment.

  • Existing clients can contact their therapist via email or telephone located in their county to schedule an appointment over the phone or webcast.

  • We have a 24/7 Crisis Line available to assist in emergencies. You may dial 252-635-7096 for immediate assistance. 

  • Main Office (Craven County):

  252-636-3381

  1401 Park Avenue

  New Bern NC, 28560

  Fax: 252-636-2278

  24/7 Crisis Line: 252-635-7096

  • Pamlico:

  252-745-9439

  11097 Highway 55

  Grantsboro, NC 28529

  • Jones:

  252-448-1069

  115 S. Market Street

  Trenton, NC 28585

  • Craven Terrace:

  252-633-6197

  271 Hamilton Drive

  New Bern, NC 28560

Resources

 

 

  • Resource Information compiled by Craven Disaster Recovery Alliance, click here

  • Essential Businesses allowed to operate during the Stay-At-Home order (3/27). You may also request to be considered an essential business. (Scroll below the Submit button for required information in your request. 

 

Visit: https://www.ncdor.gov/home/ncdor-actions-covid-19/covid-19-essential-businesses

Food Boxes are still available during this time. Please contact your advocate directly to schedule a pick up appointment. To see our food pantry information, click here

Operating Hours

MONDAY - FRIDAY

8:00 AM - 5:00 PM

Promise Place staff and advocates are in the office and available most weekdays. To schedule an intake, please contact the advocate directly at your desired office. To cancel or change an appointment, please contact your therapist directly.

TEL

CRISIS LINE

252-635-7096 

Craven County/New Bern Office:

Tel: 252-636-3381

*This number may be used to schedule apts at Craven Community College.

Craven Terrace Office & Food Pantry:

Tel: 252-633-6197
 

Pamlico County Office:

252-745-9439

*This number may be used to schedule apts at Pamlico Community College.

Jones County Office:

Tel: 252-448-1069

Food Pantry:

252-229-4036

*Hours of operation vary. 

Fax:

252-636-2278

CONNECT​ WITH US:​​

ADDRESS

New Bern Office:

1401 Park Avenue

New Bern, NC 28560

Craven Terrace Office:

271 Hamilton Drive

New Bern, NC 28560

Pamlico Office:

11097 Highway 55

Grantsboro, NC 28529

Jones Office:

115 S. Market Street

Trenton, NC 28585

promiseplaceinfo@gmail.com

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